AVP Data Support

Profile

u003cpu003eu003cstrongu003eu003cspan style=text-decoration: underline;\u003ePosition Overviewu003cbr /u003eu003cbr /u003eThe AVP Data Support Leader provides day-to-day management for various data operations functions, including overall management and oversight of our Enterprise Data Hub (EDH) which is an enterprise data repository and single source truth for investments, insurance, finance, and other enterprise data. EDH is an eco-system which includes various ETL jobs, data transformations, data stores, business Intelligence, reports, API services and downstream data feeds. The role will be required to collaborate and support the delivery teams with work allocation u0026amp; project tracking, vendor management, incidents management and release managementu003c/spanu003eu003c/strongu003eu003c/pu003eu003cpu003e u003c/pu003eu003cpu003eu003cstrongu003eu003cspan style=text-decoration: underline;\u003eResponsibilitiesu003c/spanu003eu003c/strongu003eu003c/pu003eu003culu003eu003cliu003eProvide technical support for data production cycles jobs and troubleshoots issuesu003c/liu003eu003cliu003ePlan and support month end, quarter end and year end critical jobsu003c/liu003eu003cliu003eContinue to refine and improve existing production support proceduresu003c/liu003eu003cliu003eInteract with infrastructure, cloud management, development, QA, DBA and application teams.u003c/liu003eu003cliu003eProvide regular status reports to management on data flow status, data quality status and other metrics.u003c/liu003eu003cliu003ePrioritize issues/incidents raised and resolve it accordinglyu003c/liu003eu003cliu003eReport promptly to management and business partners regarding critical outages until resolution.u003c/liu003eu003cliu003eResponsible to improve the stability and performance of the BI systems/platforms.u003c/liu003eu003cliu003eProvide effective and inspiring day-to-day leadership presenceu003c/liu003eu003cliu003eGuide your team in communication and troubleshooting best practicesu003c/liu003eu003cliu003eManage high impacting incidents, working with internal teams to drive an incident resolution, whilst maintaining good client communicationsu003c/liu003eu003cliu003eWork smarter, not harder to, re-engineer business processes when there are efficiencies to be had and introduce automation for easily repeatable processesu003c/liu003eu003cliu003eFamiliarity and use of industry frameworks like Six Sigma lean operations management nice to haveu003c/liu003eu003c/ulu003eu003c/pu003eu003cimg src=****/u003e,identifier:{@type:PropertyValue,name:Oliver James,value:JOB-042023-204313_1686083581},datePosted:2023-06-06T20:33:03.662Z,validThrough:2023-07-06T23:59:59.999Z,employmentType:[],hiringOrganization:{@type:Organization,name:Oliver James,sameAs:****

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